Responsible Gaming at ti baji
Play Smart. Stay in Control.

At ti baji, responsible gaming is not an afterthought — it is a foundational pillar of how we operate. We believe that sustainable, enjoyable online betting depends entirely on players remaining in control of their activity, their spending, and their time. A platform that profits from player harm is not one we aspire to be.

Our responsible gaming programme is built around three core principles: prevention, protection, and support. Prevention means ensuring players have clear information about risk before they start gambling. Protection means equipping players with practical tools — deposit limits, time-outs, and self-exclusion — to manage their activity. Support means making it easy for players who need help to access it, without stigma and without delay.

ti baji serves the Bangladesh market, where we recognise that gambling can intersect with a range of cultural, financial, and social factors unique to our community. Whether you play cricket betting markets during the BPL season, spin slots for entertainment, or enjoy live casino tables, the same standards of player welfare apply across every product we offer.

Our player welfare team monitors account activity for behavioural patterns that may indicate distress — such as rapid escalation of deposit amounts, unusually long sessions, or attempts to reverse withdrawal requests. Where such patterns are detected, a member of our team may reach out proactively. This is not interference; it is care.

ti baji operates strictly as an adults-only platform. You must be 18 years of age or older to register an account, make a deposit, or place any wager on ti baji. This rule applies without exception to all players in Bangladesh, regardless of the game type, betting market, or promotional context.

Age verification is conducted as part of our Know Your Customer (KYC) process. When you register, you are required to provide your date of birth. At any point — particularly before your first withdrawal — ti baji may request a copy of a government-issued identity document to confirm that you meet the minimum age requirement. Accepted documents include:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid Bangladeshi passport
• Driving licence issued by BRTA (Bangladesh Road Transport Authority)

If we have reason to believe that an account holder may be under 18 years of age, we will suspend the account immediately pending verification. Any funds deposited by an underage player will be returned in full, and no winnings will be paid out. Accounts confirmed to belong to minors will be permanently closed.

ti baji also encourages parents and guardians to use parental control software to restrict access to online gambling websites on shared or family devices. If you believe a minor in your household has been accessing ti baji, contact [email protected] immediately.

Problem gambling can develop gradually and is not always easy to recognise — particularly when it is happening to yourself. The key warning sign is when gambling shifts from being a form of entertainment into an activity driven by financial desperation, emotional avoidance, or compulsion. ti baji provides the following guidance to help players in Bangladesh identify potential warning signs early.

Warning Signs in Your Own Behaviour

The following questions can serve as an honest self-assessment. If you answer "yes" to two or more, we strongly encourage you to use our player protection tools or contact support:

ti baji provides a suite of practical, accessible tools designed to help players maintain control of their gambling. These tools are available to all registered account holders and can be activated at any time through your account settings or by contacting [email protected]. There is no waiting period to activate a protective tool — they take effect immediately upon request.

Self-exclusion is the most decisive tool available to players who feel that gambling has become a problem or that they are at risk. When you self-exclude on ti baji, your account is fully suspended for the duration you select. No logins, no deposits, no wagers, and no promotional messages will be processed during the exclusion period.

How to Request Self-Exclusion

• Log in to your ti baji account and navigate to the Responsible Gaming section in your account settings.
• Select "Self-Exclusion" and choose your preferred exclusion period: 6 months, 1 year, 2 years, 5 years, or permanent.
• Alternatively, send a written request to [email protected] with the subject line "Self-Exclusion Request" and your registered username and mobile number.
• Self-exclusion takes effect within 24 hours of your confirmed request. You will receive a confirmation email to your registered address.

What Happens During Self-Exclusion

• Your account is suspended — login is blocked for the full exclusion period.
• All pending bonuses and promotional offers are cancelled and will not be reinstated.
• Any balance remaining in your account at the time of exclusion will be returned to you via your original deposit method, subject to standard identity verification.
• ti baji will make all reasonable efforts to prevent you from opening a new account during the exclusion period. If you successfully register a second account during exclusion, contact us immediately — we will close it and return any deposits.
• All marketing and promotional communications will cease immediately.

Ending a Self-Exclusion

At the end of a defined exclusion period, your account will not automatically reactivate. You must submit a written request to [email protected] confirming that you wish to resume play. ti baji applies a mandatory 24-hour reflection period between your reinstatement request and account reactivation. Permanent exclusions cannot be reversed under any circumstances — this is by design, to provide the strongest possible protection for players who need it.

Setting deposit and spending limits is one of the most straightforward and effective responsible gaming measures available. ti baji strongly encourages all players — not just those experiencing difficulties — to use these tools as a standard part of their account setup. Establishing limits before you begin gambling, rather than after a problem arises, is a hallmark of healthy, sustainable play.

Types of Limits Available

ti baji offers the following limit types, all denominated in Bangladeshi Taka (৳):

Changing Your Limits

Reducing any limit takes effect immediately — there is no waiting period to apply a more restrictive limit. Increasing a limit, however, requires a mandatory 7-day cooling-off period before the higher limit becomes active. This asymmetry is intentional: it makes it easy to protect yourself quickly, but introduces a deliberate pause before loosening restrictions, giving you time to reconsider.

Sometimes all a player needs is a structured break. Life events — financial stress, relationship difficulties, exam periods, work pressure — can temporarily make gambling a less healthy activity for an individual. ti baji's time-out and cool-off feature allows you to pause your account without committing to a full self-exclusion.

Available Time-Out Durations

• 24 Hours — A brief overnight break, useful after a frustrating losing session.
• 48 Hours — A weekend break that prevents impulsive weekend betting.
• 7 Days — A full week away from the platform to reset habits and assess patterns.
• 30 Days — A one-month pause, recommended for players who feel their gambling frequency has been creeping upward.

What a Time-Out Does

• Your account is suspended for the selected duration — no login, no deposits, no wagers.
• All promotional and marketing communications are paused during the time-out period.
• Your account data, balance, and history are preserved and will be fully restored when the time-out expires.
• Unlike self-exclusion, a time-out does expire automatically — your account becomes accessible again once the period ends, without requiring any action on your part.
• A time-out, once activated, cannot be cancelled or shortened early for any reason.

Transitioning to Self-Exclusion

If, during a time-out period, you reflect and decide that you need a longer or permanent break, you can escalate your request to a full self-exclusion at any point. Contact [email protected] with the subject line "Upgrade to Self-Exclusion" and our team will process the change immediately, extending your account suspension to the self-exclusion period you request.

If you believe gambling has become a problem — for yourself or someone close to you — the most important step is reaching out. Help is available, it is confidential, and seeking it is a sign of strength. ti baji actively supports players in connecting with appropriate resources and our own welfare team is available around the clock.

Contacting ti baji's Player Welfare Team

Our player welfare team is available 24 hours a day, 7 days a week, including all Bangladesh public holidays. All responsible gaming requests and welfare enquiries are handled with full confidentiality and without judgement.

Support Email (plain text — not clickable):
[email protected]

When writing to us about a responsible gaming matter, please use the subject line "Player Welfare" so your message is routed immediately to our dedicated welfare team rather than the general support queue.

What to Expect When You Contact Us

• A response from a trained player welfare team member within 24 hours of your message.
• A non-judgmental, confidential conversation about your situation and the options available to you.
• Immediate activation of any protective tool you request — deposit limit, time-out, or self-exclusion.
• Referral to professional third-party support services if our internal tools are not sufficient for your needs.

General Guidance for Healthier Gambling

Regardless of whether you currently feel that gambling is a problem, the following habits contribute to a healthier, more sustainable approach to online betting on ti baji:

• Set a strict budget before each session and stop when it is reached — regardless of whether you are winning or losing.
• Never gamble with money intended for household expenses, rent, food, or essential bills.
• Treat gambling as entertainment, not as a primary source of income or a financial strategy.
• Avoid gambling when emotionally distressed, intoxicated, fatigued, or under significant stress.
• Take regular breaks during sessions — step away from the screen, even briefly.
• Keep track of your spending using ti baji's activity statement tool — knowledge is control.
• Talk openly with someone you trust about your gambling habits, even if you feel they are currently under control.