ti baji Privacy Policy — Your Data, Your Rights

ti baji collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your device and browser when you visit our site, and — in limited circumstances — from trusted third-party verification partners. We apply strict data minimisation principles, collecting only what is genuinely necessary to deliver safe, compliant gaming services.

Registration & Account Data

When you create a ti baji account, we collect the following mandatory information:

• Full legal name (as it appears on your government-issued identification)
• Date of birth (to verify you are 18 years of age or older)
• Residential address in Bangladesh
• Mobile phone number registered in Bangladesh
• Email address (used for account communications and security alerts)
• Chosen username and encrypted password

Identity Verification (KYC) Data

To comply with our obligations around age verification, fraud prevention, and anti-money laundering (AML), we may request copies of identity documents at any stage of your account lifecycle. KYC documents accepted on ti baji include:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid passport issued by the Government of Bangladesh
• Driving licence issued by BRTA (Bangladesh Road Transport Authority)
• Recent utility bill or bank statement confirming residential address (not older than 3 months)

Financial & Transaction Data

When you make deposits or withdrawals on ti baji, we record transaction data including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, or Mastercard), transaction amounts in Bangladeshi Taka (৳), timestamps, and transaction reference numbers. We do not store full card numbers or mobile banking PINs — payment processing is handled via encrypted, tokenised channels.

Usage & Behavioural Data

We automatically collect technical and behavioural data when you interact with the ti baji platform. This includes:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Pages visited, sections accessed, time spent on each section
• Games played, betting history, wager amounts, and session durations
• Login timestamps and frequency of platform access

Communications Data

When you contact our support team at [email protected], we retain a record of your enquiry, the support agent's responses, and any supporting documentation you share. These records are kept to maintain service quality, resolve disputes, and comply with our legal obligations.

ti baji uses the personal data it collects for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The principal purposes for which we use your data are set out below.

Marketing Communications

ti baji may send you promotional communications about new games, seasonal offers (such as BPL cricket promotions, Eid bonuses, or Pohela Boishakh special events), and platform updates. These communications are sent only where you have provided explicit consent during registration or via your account notification settings. You may withdraw consent at any time by updating your notification preferences in your account dashboard or by writing to [email protected].

Responsible Gaming Analysis

We use your betting history, deposit frequency, session lengths, and account activity to identify patterns that may indicate problem gambling behaviour. Where such patterns are identified, our player welfare team may make proactive contact to offer responsible gaming tools such as deposit limits, cool-off periods, or self-exclusion. This monitoring is conducted in your interest and is a core part of ti baji's duty of care.

ti baji does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We share your data only where it is strictly necessary to deliver our services, fulfil legal obligations, or protect the integrity of the platform. The categories of third parties with whom data may be shared are set out below.

Payment Processing Partners

To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard, ti baji shares the minimum required transaction data with the relevant payment processor or financial institution. These partners operate under their own privacy frameworks and are contractually required to handle your data securely.

Identity Verification Providers

Where enhanced KYC checks are required, ti baji may engage specialist identity verification service providers to cross-check documents and confirm the authenticity of the information you have provided. These providers are bound by strict data processing agreements and may not use your data for any purpose beyond the specific verification task.

Game Software Providers

ti baji's casino games are powered by independent software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play games supplied by these providers, limited session and gameplay data may be transmitted to the provider's servers to operate the game correctly. Game providers do not receive your full account profile, financial data, or contact details.

Legal and Regulatory Disclosure

ti baji may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities in response to a lawful request, court order, or legal process. We will notify you of such a disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of ti baji's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users in advance of any such transfer and ensure that the receiving party maintains equivalent data protection standards.

• ti baji never sells personal data to third-party advertisers or data brokers.
• All third-party data processors are bound by written data processing agreements.
• International data transfers — if any — are conducted only with parties maintaining adequate security standards.
• ti baji retains responsibility for data shared with sub-processors acting on our behalf.

ti baji uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how visitors interact with the site. A cookie is a small text file placed on your device by our website. Cookies do not contain executable code and cannot directly identify you by name — they are used to recognise your browser or device across sessions.

Types of Cookies We Use

Managing Your Cookie Preferences

Strictly necessary and security cookies are essential for the platform to function and cannot be disabled without significantly impairing your experience. Functional and analytics cookies can be managed through your browser settings. Most modern browsers allow you to block, delete, or receive notifications about cookies — consult your browser's help documentation for instructions specific to your device.

Local Storage & Session Storage

In addition to cookies, ti baji may use browser local storage and session storage to temporarily hold non-sensitive preference data (such as your chosen display language or game lobby view). This data is stored entirely on your device and is not transmitted to ti baji's servers unless explicitly required by a platform feature.

ti baji retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedule applies as a general guide — specific retention periods may vary depending on the nature of the data and the circumstances of processing.

Upon expiry of the applicable retention period, ti baji will securely delete or irreversibly anonymise your personal data. Where deletion is requested by you before the natural retention period has expired, we will action your request to the extent permitted by our legal obligations — some categories of data (particularly AML and financial records) cannot be deleted early.

ti baji implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. While no online platform can guarantee absolute security, our layered security approach reflects industry best practices for online gaming platforms operating in the Bangladesh market.

Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your device and ti baji's servers is encrypted using SSL/TLS protocols. You can verify this via the padlock icon in your browser's address bar.
• Password Hashing: Account passwords are never stored in plain text. We apply strong cryptographic hashing algorithms to password storage, meaning even ti baji's own staff cannot retrieve your original password.
• Tokenised Payment Data: Payment card and mobile wallet details are tokenised — we store a secure reference token rather than raw financial credentials.
• Two-Factor Authentication (2FA): ti baji supports optional two-factor authentication on accounts. Players are strongly encouraged to enable 2FA to add an additional layer of protection against unauthorised login.
• Intrusion Detection: Our systems are monitored around the clock (24/7, Bangladesh Standard Time UTC+6) for anomalous activity, brute-force login attempts, and other indicators of compromise.

Organisational Safeguards

• Access to personal data is restricted to ti baji staff and contractors who have a legitimate operational need to access it.
• All staff with access to personal data receive data protection training as part of their onboarding and on an annual basis.
• ti baji conducts periodic internal reviews of its data handling practices and security controls.
• Third-party service providers are assessed for security standards before being granted access to any ti baji user data.

Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ti baji will notify affected individuals without undue delay. Notification will be provided via the email address associated with your ti baji account. We will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps we are taking to address it.

As a ti baji account holder, you have meaningful rights over your personal data. ti baji is committed to honourng these rights promptly and without unnecessary friction. To exercise any of the rights described below, contact our data team at [email protected] with the subject line "Privacy Rights Request" and your registered account details.

Right of Access

You have the right to request a copy of the personal data ti baji holds about you. We will provide this information in a clear, structured format within a reasonable timeframe. We may ask you to verify your identity before processing an access request to protect against fraudulent requests.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For straightforward corrections (such as updating your mobile number or address), you may be able to make changes directly in your account settings dashboard. For corrections to identity or financial data, please contact support.

Right to Erasure

You may request that ti baji delete your personal data. We will comply with this request where we are not legally required to retain the data. As noted in the Data Retention section, certain categories — particularly AML records, financial transaction logs, and self-exclusion records — must be retained for defined periods regardless of an erasure request.

Right to Restrict Processing

Where you contest the accuracy of data we hold, or where you have objected to our processing of your data, you may request that we restrict processing to storage only until the matter is resolved. During a restriction period, we will not use the relevant data for any operational purpose.

Right to Data Portability

Where we process your data on the basis of your consent or to fulfil a contract with you, and where processing is carried out by automated means, you have the right to receive a copy of your data in a structured, machine-readable format (such as JSON or CSV) for transfer to another service provider.

Right to Object

You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis — for example, in relation to marketing communications or certain analytics activities. We will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests.

• All privacy rights requests must be submitted in writing to [email protected].
• ti baji does not charge a fee for handling privacy rights requests unless they are manifestly unfounded or excessive.
• We may ask you to verify your identity before actioning sensitive data requests.
• Exercising your privacy rights will not result in any negative treatment of your account by ti baji.

ti baji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or improvements to our platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Where a change to this Privacy Policy is material — for example, if we introduce a new category of data collection or a new third-party sharing arrangement — we will notify registered account holders via the email address associated with their ti baji account at least 14 days before the change takes effect. Continued use of the platform after the effective date of a revised policy constitutes acceptance of the updated terms.

Contact Our Data Team

If you have any questions, concerns, or requests relating to this Privacy Policy or to ti baji's data handling practices, please contact us using the details below. All privacy-related correspondence should be directed to our dedicated support inbox — please include "Privacy" in the subject line to ensure prompt routing to the appropriate team.

Support Email (plain text — not clickable):
[email protected]

Support Hours: 24 hours a day, 7 days a week, including Bangladesh public holidays. Our support team operates on Bangladesh Standard Time (BST, UTC+6).